Learn with Fred is a UK-based AI tutoring service for children in KS2, KS3 and KS4 (roughly ages 7–16). We operate as a sole trader based in the United Kingdom. You can contact us at meow@learnwithfred.co.uk.
Pilot signup: When you join our pilot, we collect your name and email address. We use this to send you your invite code and to communicate with you about the pilot. The legal basis is your consent.
Parent account: We collect your email address, a security question answer, and the details you provide about your children (display name, username, year group, age, and subject ability levels). We use this to provide the tutoring service. The legal basis is the performance of a contract.
Child usage data: We store chat messages and homework sessions to provide tutoring, track progress, and show parents insights. We do not use this data for advertising or sell it to third parties.
Contact messages: If you contact us via the form on our website, we collect your name, email, and message to respond to your enquiry.
Our website uses cookies. Some are essential for the site to work. We also use Google Analytics, a service provided by Google, to understand how visitors use our website — such as which pages are viewed and how people find us. Google Analytics sets cookies to do this.
Analytics cookies are only set if you accept them. When you first visit, we ask for your consent through a banner, and no analytics cookies or tracking are active until you click “Accept”. You can decline, and the site will work exactly the same. Your choice is remembered in your browser; to change it, clear your browsing data for this site and the banner will appear again.
The information Google Analytics collects is used only to measure and improve our website. We do not use it for advertising. For details on how Google processes this data, see Google’s privacy policy at policies.google.com/privacy.
We take children’s privacy seriously. Children’s accounts are created and managed by their parent or guardian. Children do not provide their own email address. We do not collect more data than is necessary to provide the tutoring service. We do not show advertising to children.
Learn with Fred uses the Anthropic Claude API to power the AI tutor. When your child uses the tutor, their messages are sent to Anthropic to generate a response. Anthropic processes this data as our data processor — acting on our instructions under a data processing agreement — and under the terms of Anthropic’s commercial API, data submitted through the API is not used to train Anthropic’s models.
When a parent enables voice input for their child, spoken messages are transmitted securely to our transcription provider (Deepgram) to convert speech to text. This transcription takes place within the European Union. Audio is never stored by Learn with Fred or Deepgram — only the resulting text transcript is retained. Voice input is disabled by default and can be turned off at any time from the parent dashboard.
Your data is stored on secure servers in the European Union (Railway, EU West / Amsterdam region). Some of our service providers are based in the United States — including Anthropic (which powers the AI tutor) and Resend (email delivery). Where personal data is transferred to these providers, the transfer is protected by Standard Contractual Clauses together with the UK International Data Transfer Addendum, as set out in each provider’s data processing agreement. We use industry-standard encryption in transit (HTTPS) and at rest. Passwords are hashed and never stored in plain text.
We keep your account data for as long as you have an account with us. If you ask us to delete your account, we will delete your personal data within 30 days. Pilot signup data is kept for the duration of the pilot and deleted afterwards unless you register for an account.
Under UK GDPR you have the right to access, correct, or delete your personal data; to object to or restrict processing; and to data portability. To exercise any of these rights, email us at meow@learnwithfred.co.uk and we will respond within 30 days.
You have the right to complain to the Information Commissioner’s Office (ICO) if you believe we have handled your data unlawfully: ico.org.uk.